Excellence in Healthcare Award
	The Monroe County Hospital vision is to continue to be one of the most exceptional Hospitals in the State of Iowa. And the Hospital commits itself to achieving the goal, before this decade is out, of providing patient satisfaction that is the best in the nation. Today's Patient Satisfaction Results   Type 2009 Actual 2010 Goal 2010 Actual YTD ER Patient Satisfaction 97 95 97 Outpatient Satisfaction 98 95 98 Inpatient Satisfaction 93 95 97 Ambulatory Patient Satisfaction 99 95 99 Tomorrow's patient satisfaction results depend on how we treat today's customers.