Excellence in Healthcare Award
	The Monroe County Hospital vision is to continue to be one of the most exceptional Hospitals in the State of Iowa. And the Hospital commits itself to achieving the goal, before this decade is out, of providing patient satisfaction that is the best in the nation. Today's Patient Satisfaction Results   Type 2007 Actual 2008 Goal 2008 Actual YTD Employee Satisfaction 98 97 98 ER Patient Satisfaction 96 97 97 Outpatient Satisfaction 97 97 96 Inpatient Satisfaction 99 97 98 Ambulatory Patient Satisfaction - 97 96 Tomorrow's patient satisfaction results depend on how we treat today's customers.