|Patient Satisfaction Results|
Tomorrow's patient satisfaction results depend on how we treat today's customers.
Here's what some of our patients have said about their care at Monroe County Hospital & Clinics
"Dr. Randall is the best. Very compassioante and thorough with exams. Very concerned about me as a patient, takes very good care of me."- Medical Clinic Patient (3/2013)
"The girls are excellent at their jobs. They went way beyond to make sure my knees and back were comfortable. Very friendly and easy to talk to."- Outpatient (3/2013)
"The nurses are wonderful. They are always willing to help and made sure before they left that I, as well as my family, had everything we needed. Couldn't ask for better care."- Inpatient (11/2012)
"I am very proud of the quality of service of our hospital and services provided. Very professional and that is both doctors and staff."- Outpatient (11/2012)
"This is one of hte best hospital facilities in this area, I highly recommend it."- Outpatient (11/2012)
"Dr. Church is amazing. I have seen him a lot lately and he has done everything he could for me. Albia is lucky to have a doctor like him."- Inpatient (11/2012)
"Monroe County Hospital is an excellent hospital. Everyone is very helpful and caring. I highly recommend it to anyone. I have been in Iowa City hospital two times and they do not even compare to Monroe County Hospital. I appreciate knowing I can get excellent care close to home. Thank you." - Inpatient (11/2012)
"Dr. Curiel provided EXCELLENT are for my mother. Albia is so lucky to have him- I hope he will be here for a long time."- Medical Clinic Patient (5/2012)
"I will and have already recommended your hospital to my friends. Dr. Church was very good explaining the procedure and results."- Ambulatory Surgery Patient (5/2012)
"Excellent care was given by all staff from admit to discharge. No need to go out of town when the best care is available locally." - Ambulatory Surgery Patient (5/2012)
"Thanks to everyone who helped me last week- your care and concern in a professional way is appreciated. Let's see, on a scale of 1-to-10 (with 10 being the best) I would have to rate all of you a 10! Thanks again!"- Carolyn Luse
“What can I say- this place is one of the best. The entire staff has been just wonderful to us- I am here to tell you bigger is not better. Your nursing staff is excellent. The last hospital stay my mother made was her last- she knew it and so did I and I think everyone did. All I wanted was for her to be comfortable. Drs. And nursing staff did just that. My mother died peacefully and comfortable until the end. If you ever need someone to brag on this hospital and staff, I am your man.”- Tom
“I am writing to express my heartfelt thanks to all the nurses and staff who cared for my mother over the past three years. Living far away it was a comfort to me to know she was close to your gentle hands and caring voices. I have thought of all of you often since I was there for the week preceding her death. You brought joy and comfort to her, even in her final days. You all are heroes to me. With sincere appreciation, Dennis.”
“Congratulations to your and all employees of Monroe County Hospital in being selected as one of the top hospitals in the USA! What an achievement!"
"It was just 2 years ago that I was transferred to MCH from Des Moines to recover from a serious illness. Because I was confined for an extended period of time, I got acquainted with the nurses and the ancillary department’s staff."
"I can attest to the high standard of care and I have never forgotten it."
"Thank you for this high standard, making the individual feel they are the most important!"
"Best wishes to you and all employees as you care challenged with the changes in health care as well as always keeping your patients first priority. Sincerely, Susan.”