Monroe County Hospital & Clinics may use text messaging to communicate with patients regarding appointment reminders, billing notifications, care coordination, wellness information, service updates, and other healthcare-related communications.
Participation in text messaging is voluntary and is not required as a condition of receiving care or services from Monroe County Hospital & Clinics. However, opting out may prevent you from receiving timely healthcare-related information.
Consent to Receive Text Messages
By providing your mobile phone number and opting in, you consent to receive text messages from Monroe County Hospital & Clinics related to your healthcare and services.
Consent to receive text messages is not a condition of treatment or purchase of services.
Message Frequency
Message frequency may vary depending on your interactions with Monroe County Hospital & Clinics.
Message and Data Rates
Message and data rates may apply based on your mobile carrier plan.
Privacy and Use of Mobile Information
Monroe County Hospital & Clinics respects your privacy and is committed to protecting your personal information.
Mobile phone numbers and text messaging consent information will not be sold, shared, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
Your information may only be shared with vendors or service providers who assist in delivering text messaging services on behalf of Monroe County Hospital & Clinics and who are contractually obligated to maintain confidentiality and security.
Monroe County Hospital & Clinics collects mobile phone numbers solely for purposes related to healthcare communications, patient support, operational notifications, and other authorized communications.
Security Notice
While Monroe County Hospital & Clinics takes reasonable steps to protect patient privacy, standard text messaging (SMS and RCS) may not always be a fully secure method of communication. Patients should avoid sending sensitive personal or medical information through text messages.
Opting Out
You may opt out of receiving text messages at any time by replying STOP to any message.
No additional text messages will be sent unless you opt back in.
Help and Support
For assistance, contact Monroe County Hospital & Clinics using the contact information available on our website.
Carrier Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Changes to These Terms
Monroe County Hospital & Clinics reserves the right to update or modify these terms at any time. Updates will be posted on this website page with the revised effective date.
Monroe County Hospital & Clinics is an affiliate of MercyOne.
July 15, 2026
