MCHC provides emergency services to thousands of patients in the community each year. Open 24/7, the ER is equipped to handle any patient that comes through the door. However, access to a second set of eyes and ears can be beneficial in critical cases. The new eEmergency service will provide that extra support to MCHC’s clinicians when needed.
At the push of a button, local physicians and emergency room staff have immediate, virtual access to a team of physicians and nurses who specialize in emergency medicine.
eEmergency supports patient care in several ways:
- Access to board-certified emergency physicians 24 hours a day
- Connects rural communities to highly trained specialists
- Activation of emergency transport teams as early as possible
- Additional support during multiple emergencies
- Fewer transfers so patients can stay close to home
- Collaborative approach allows local caregivers to focus exclusively on patient care
“eEmergency gives us the ability to extend and enhance the level of health care in our community,” said Veronica Fuhs, CEO. “It gives us access to the same type of specialists available in larger nearby cities, enabling us to deliver better care, right here in our community, and keep patients here whenever possible.”
Avera eCARE offers one of the largest telehealth networks in the United States, supporting more than 225 health centers, clinics, long-term care centers and correctional facilities within an eight-state region.